Contact

Contact HourSwift

HourSwift is run by a handful of people, so an emailed message lands with someone who can act on it. Mention the tool and what you expected, and the reply will be specific rather than a canned response.

HourSwift is a time zone converter, so the messages that reach us tend to be about booking a call across two continents or about a figure that did not look right. Both are worth sending.

Our inbox

Write to support@hourswift.com. Replies usually go out within a business day or two.

Details that help us

• The name of the tool and, if you have it, the page URL.
• A rough version of the times and zones you pick — we only need enough of it to redo the sum.
• What the result should have been, and what it was instead.
• Your operating system and browser, if it is a display issue.

Anything concerning checking whether an overseas office is open is easier to answer when you include the page address, so we can look at the same tool you did.

Reporting an error in a result

Because the rule behind HourSwift is written down rather than hidden — it resolves each zone to its offset from UTC for the date in question using the IANA time-zone database, so a city that has moved to summer time shifts in the answer automatically instead of by a fixed number of hours — a wrong answer is diagnosable rather than mysterious. Tell us the inputs and the value you expected, and we will track down which side slipped.

How we handle what you send

A message you send is kept only long enough to deal with it, and it is never sold or handed to another company. The privacy policy sets out the details.